New Year SALE - 15% OFF all (code: BF15)

RETURNS & EXCHANGES

NEED TO SHIP YOUR ITEM(S) BACK?

No Worries!

It’s simple.
Follow these easy steps:

Order Cancellation

We offer a full refund if the order is cancelled within 24 hours of your purchase. You shoulder submit a help Ticket from Contact Us once you decide to cancel the order. For Orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.

We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns withinΒ 14 days of receipt for most items in new condition.

1. Get in touch with our customer service representative by sending us a ticket in your account. Indicate which item(s) you would like to return and the reason for your return.Β 
2. Place the item(s) in the original packing and seal the parcel securely.
3. Drop off you package at the local post office.
4. Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

Return Conditions

  1. If you decide an item is not right for you, you can contact us for returns within fourteen (14) days after receiving your items.

  2. The following items are not eligible for returns or exchanges: Bikinis, Tankinis, One-Piece Swimwear and Lingerie.

  3. Items returned must be in their original, unused condition with the original packaging. Item that are worn, damaged, washed or altered in any way will not be accepted for returns

  4. Items sent back without first contacting our Customer Service representative will not be accepted. Please note the address indicated on the packaging slip is not our return address. Items sent there will not be accepted for returns.

  5. You will be responsible for any return shipping cost.

  6. Your refund will be processed after we receive your returnedΒ package. For customers who paid by PayPal, your refund will be processed in 2 days after receipt of your package. ForΒ customers who paid by credit card, your refund will be processed in 7 days after receipt of your package.

  7. If a return item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs. Unless otherwise agreed upon, the refund will be processed through the same payment method of the original purchase. We will notify the buyer if the product or packaging is found used or damaged as we reserve the right to deduct any depreciation in value when refunding the product.


Return Address

If you wish to return the items to the nearest return address, please contact our customer service first time,we will get back to you within 24 hours.
Service E-mail :Β service@bohofan.com
Please Pay Attention To:
*For returns, exchanges or defective merchandise, all items must be sent back to our warehouse withinΒ 14 days from the date yourΒ parcelΒ receipt.Β Any merchandise received afterΒ 14 days will be returned back to the sender.